{{ todayDate }}
Queue: {{ queueStatus }}
{{ k.label }}
{{ k.value }}{{ k.sub }}
Time-pinned & priority
{{ p.badge }}
{{ p.time }}
{{ p.name }}
{{ p.sub }}
You've cleared today's queue.
{{ endCounters }}
On break — conveyor paused
The next lead is held. Callbacks are still answered by the AI receptionist.
Queue is refilling
New leads are being prepared — this takes a moment when the signal pipeline is catching up.
DEMO STATES
Callback re-entry
Your callback number for this call
{{ fromDID }}
Opener
{{ deliveryNote }}
Talk track
{{ t.v }}
Objection reframesQ W E R to flash
{{ rf.key }}{{ rf.label }}
{{ rf.text }}
No voicemail on this touch — hang up at the greeting.
Log this call
target < 20s · keyboard 1–0 -Booked — pick a demo slot
Attendee: {{ leadTargetName }} — {{ leadTargetRole }}
Confirmation + reminder are sent automatically.
Callback requested
Capture what the prospect asked for. The system will schedule it and bring it back to you.
When
Ask for
Why (optional)
Do not call
This permanently removes {{ leadPractice }} from all outreach.
Reached target?
Reached role
Objection hit
Opener landed?
VM left
auto-set from play · correctable
Note
The engine decided
{{ nextAction }}
Asking for {{ leadTargetName }} — {{ leadTargetRole }}. The number is never shown.
{{ connectingLabel }}
Placing the call in your browser…
{{ elapsedStr }}
Connected
{{ failLabel }}
{{ failNote }}
Dossier stays visible on the left · press Enter to confirm the engine's next action
Keypad · phone tree
Voicemail — read at the greeting
{{ vmBefore }}{{ fromDID }}{{ vmAfter }}
Clinics
Clinics assigned to you — rear-view only. No call button here.
{{ cdPractice }}
{{ cdCity }}
{{ cdProfileSummary }}
{{ cdNextAction }}
Timeline
AI insights
{{ ir.k }}{{ ir.v }}
Tasks
Notes · yours, not tracked by the system
{{ n.date }}{{ n.text }}
Notes are for your reference. The system tracks tasks and callbacks automatically.
Email thread
{{ cdEmailPreview }}
My stats
Your instrument panel. Private — no peer comparison.
Funnel
{{ f.step }}
{{ f.rate }}
{{ d.label }}
{{ d.value }}{{ d.delta }}
Pipeline echo
My day
{{ todayDate }} · time-blocked, system-planned
Day updated — Harbor Point's task ran long, the rest of your afternoon shifted by 15 minutes.
Owed across all clinics
Tasks
Everything you owe, across all clinics you're assigned. System-generated.
Overdue
Today
Upcoming
Inbox
Replies will appear here as they come in.
Select a message to read
{{ threadPractice }}
Opt-out detected — this number/address has been routed to suppression (DNC). Handled automatically.
New reply — a follow-up call is upcoming.
You · {{ m.date }}
{{ m.subject }}
{{ threadPractice }} · {{ m.date }}
{{ m.full }}
Sent. Follow-up call will be scheduled automatically.
{{ statusLabel }}
Calling from {{ dialerFromDID }}
This is {{ clinicMatchName }} — this call will be added to their history.
Reason (optional)
{{ dialerPhaseLabel }}
{{ dialerNumber }}
{{ dialerElapsedStr }}
{{ clinicMatchName }}
Log this call
{{ dialerFlashMsg }}
{{ fcNumber }}
{{ fcDate }} · {{ fcDuration }}
Summary
{{ fcSummary }}
What happened
{{ fcResult }}
Profile
Identity
Password & security
Notification preferences
{{ n.label }}
Audio devices
MicrophoneMacBook Pro Mic ▾
Input level
Speaker
External Speakers ▾
My coverage · read-only
You call from: (425) 555 0182 · Bellevue/Seattle metro, WA · (503) 555 0147 · Portland metro, OR
Working hours: Mon–Fri, 8:00 AM – 5:00 PM Pacific
Your schedule is managed by your team lead.
Preferences
Presence default on login. Presence pauses the conveyor only — callbacks are AI-answered regardless.
Live floor
Tone channel — sample warmth & composure on the weekly quota. Text delivery is scored automatically.
{{ s.label }}
{{ s.value }}
Reps · 30No active calls right now — nothing to listen to.
{{ r.name }}
{{ r.state }}
{{ r.practice }}
{{ r.tier }}{{ r.timer }}
{{ r.counters }}
{{ r.quota }}{{ r.flags }} flag
{{ drawerName }}
Reading now · live context
{{ drawerPractice }}{{ drawerTimer }}
Opener served
{{ drawerOpener }}
Recent calls · coaching evidence
Audit flagsthe system flags · the lead judges
{{ fl.logged }} · {{ fl.transcript }}
{{ fl.note }}
No unreviewed flags for {{ drawerName }}.